Frequently Asked Questions
Everything you need to know about your PLEASURES experience.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Once shipped, domestic delivery typically takes 3-7 business days, while international shipping varies by location.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout.
How do I know which size to choose?
Each product page features a specific size guide with measurements. Our apparel generally follows a standard streetwear fit; if you prefer an oversized look, we recommend sizing up.
Do you ship internationally?
Yes, we ship worldwide. Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. We can only accommodate cancellations or modifications if the request is received within one hour of purchase.